Automatically Track & Record All Your Team Calls With Heyo Phone!

Unlimited Calls, Multiple Staff. Starts at ₹199 per month.

  • Auto-Record Incoming & Outgoing Calls

  • Download Call Recordings With Single Click

  • Monitor Staff Performance

  • Hide Important Call Recordings From Staff

What is Business Call Recording?

Business Call Recording is a feature provided in advanced call management apps like Heyo. You get a smart digital number for your business and the business call recording option allows you to record a telephonic conversation between you and your customer. These business call recordings can be reviewed, analyzed and used by the owner for various purposes in the future like monitoring employee performance, quality assurance, resolving disputes and identifying areas of improvement in customer interactions. Heyo Phone offers you this critical feature in the app and allows you to download every business call recording along with the business owner/admin being able to hide and unhide these recordings from their staff members.

Heyo Phone Call Recording Features

Download Call Recordings

Heyo Phone enables you to download every incoming/ outgoing call recording done by you and staff members.

Incoming Call Recordings

Heyo Phone allows you to record and download every incoming business call received by admin and added staff.

Outgoing Call Recordings

Heyo Phone enables you to record and download every outgoing business call made by admin and added staff.

Individual Staff Call Recordings

Heyo Phone enables admin to find individual staff call recordings by simply selecting them in the app.

Hide & Unhide Call Recordings From Staff

Heyo Phone enables the admin to hide call recordings from their team in order to maintain customer privacy.

All Call Recordings At One Place

Heyo Phone keeps all call recordings in a single place so that it’s easier to find every past call recording in one place.
Download Call Recordings
Incoming Call Recordings
Outgoing Call Recordings
Individual Staff Call Recordings
Hide & Unhide Call Recordings From Staff
All Call Recordings At One Place

Everyday 1 million+ local business enquiries are made on Heyo. Are You Missing Out?

Why is the Heyo Smart Number the best choice for your business?

10X More Leads
Get more customer enquiries with a professional number and call distribution.
Turn your business into a brand
With a professional number, custom caller tune, higher google rating and sharable business card.
No missed calls
Ensure your business never misses a call with automatic call distribution
Zero Down-time
Best-in-class call connectivity. Keep your business running with Heyo’s assured 99.8% uptime
Monitor Staff
Monitor and track all of your staff performance with call analytics and reports
Increase Google Presence
Boost your rating on your Google my Business profile by linking it with Heyo.

Heyo Phone Reviews

What 100K+ #Heyowaale say about Heyo
“Heyo Phone has helped me in business growth & handling my customers efficiently.”
“Heyo Phone is the best tool for my business. It helps me manage my staff members easily!”
“I thank Heyo for helping me manage my business leads with a single business number.”
“I really want to thank Heyo for helping me keep my personal and professional life separate.”
“Heyo Phone is the easiest choice when it comes to managing my customers & staff members.”
“I am really thankful to Heyo for being the perfect communication partner I could choose!”
“Heyo Phone is the one powerful business number that I need to manage all my customer needs.”
“Heyo Phone helped me to use a Single Business Number for all of my Staff Members and allowed me to monitor them easily.”
“Heyo Phone helped me to manage my Staff and Customer Calls smartly with a Single Business Phone Number.”
“Heyo Phone has helped me to take food orders easily for my Cloud Kitchen Services. No more missed calls from customers.”
“Heyo Phone is a game changer for Small Business as you can manage it easily with a Single Phone Number.”
“Heyo Phone helps us to get a Single Business Number and receive feedback from each individual Staff Call.”
“Heyo Phone gives a Professional Brand Identity to my business through IVR Greetings.”
“Heyo Phone helped me provide a Professional Business Number which helped me record all my Staff Calls.”
Join the Heyo Community

How to Access Business Call Recordings with Heyo Phone App?

Step 1 :- Open Heyo Phone to Login from existing account
Step 2:- Go to Call Logs section & view all incoming/outgoing calls
Step 3:- Tap on a Call Log to reveal new set of options
Step 4:- You can play and download the call recording by tapping on the options. Complete The Video KYC Process
Step 5:- Long pressing a Call Log will give the admin an option to hide it & maintain the privacy of their customers

Heyo Phone Other Features For Business Communication & Growth

Call Recording
All calls are securely recorded & stored on cloud for quality checks and training.
WhatsApp
Grow your business and get more leads with WhatsApp Business API integrated with Heyo.
Call Analytics & Tracking
Monitor your team closely with daily call analytics & tracking.
Business Caller Tune
Get professional with customized business caller tunes to greet your customers.
Call Distribution
Manage your calls with easy call distribution methods on Heyo Phone.
Improve GMB Rating
Integrate your GMB profile with Heyo Phone for improved reviews & ratings.
Missed Call Alerts
Stay informed all the time with Heyo Phone missed call alert notifications.
Voice Mail
Never miss a customer interaction with the convenient voicemail feature.
Local Business Phone Number
Choose from a local DID number for your area without any additional SIM.

Who can use Heyo Phone?

Professional, small office or agency or a retail outlet.
Business looking to increase their customer enquiries.
Business/ team with less staff to handle multiple calls.
Business owner who is looking for a Single Number for them and their staff.
A service business like a salon, tour operator or health clinic.
Small startups or teams upgrading their customer engagement.
Note: Heyo is strictly for business usage only. Any use of Heyo for personal, scamming, phishing or other vraudulent or non-business usage can lead to your account being blocked.

Checkout The Ratings Across All Platforms

For The No.1 Trusted and Secured Smart Phone Number For Business

Heyo Lagega Toh Business Badega

Get 5X more customer enquiries with Heyo IVR & WhatsApp. Start your free trial now!
Heyo FAQ

Heyo FAQs

Can I download call recordings in the Heyo Phone App?

• Yes, you can download call recordings directly within the Heyo Phone App.
• Press and hold the call log you wish to download and you will get a pop-up with a download recording action present on it

Does Heyo Phone save all call recordings?

Heyo Phone stores every call recording for 6 months. It then deletes them automatically.

Can my staff record incoming calls on Heyo Phone?

• Yes, added staff members can record incoming calls on Heyo Phone and use them for quality check and training purposes. 
• The recordings can also be used as references for future.

Does Heyo Phone support recording outgoing calls?

Yes, Heyo Phone supports recording of outgoing calls made by the admin or added staff members.

Can the owner access individual staff call recordings in the Heyo Phone App?

Yes, the owner can access individual staff call recordings in the Heyo Phone App by simply selecting the staff member in the app.

Can I hide call recordings from my staff?

Yes, Heyo Phone enables the admin to hide call recordings from their staff to maintain customer privacy.

Can I search for a call recording in the Heyo Phone App?

Yes, Heyo Phone allows you to search for call recordings by the customer's contact number, making it easy to play or download specific recordings.

Where can I find all the call recordings in the Heyo Phone App?

• In the Heyo Phone App, all call recordings are kept in a single place, making it easier to find every past call recording in one location.
• You can access them through the ‘Call Logs’ Section.

Can the owner download recordings of calls made by the staff members?

Yes, the owner can download recordings of calls made by staff members in the Heyo Phone App.

How does an owner manage privacy for call recordings inside the Heyo Phone Application?

• The owner can manage privacy for call recordings inside the Heyo Phone App by using the feature to hide and unhide call recordings from staff members.
• This allows the owner to maintain customer privacy while keeping control over which recordings are accessible to the team.

How will reviewing and analyzing call recordings help my business?

• Reviewing and analyzing call recordings will help your business by providing insights into customer interactions, identifying areas for staff training, and improving service quality.
• It shows that every customer concern is addressed accurately and promptly, improving overall customer satisfaction while boosting your business reputation.

Can I make calls on Heyo Phone with just wifi connection?

• No, you can't. A user must have the registered number's SIM on the same phone on which Heyo is installed for outgoing calls to work.
• Additionally, this SIM should have an active calling balance for both outgoing and incoming calls to function properly.

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